Privacy Policy

Last Updated: [25th July 2023]

Introduction

At The Business Hub, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR). By using our website (https://www.business-hub.wales), you consent to the collection and use of your personal data as outlined in this policy.

1. Who We Are

The Business Hub is an online platform that provides business-related content, tools, and services. Our website is owned and operated by The Business Hub Networking and Eevnts Ltd. Company number 14629112 ("we," "us," "our"). If you have any questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at:

Email: amy@tsbm.uk

Address: Floor 10 Suite C, Floor 10, Princess Way, Swansea, United Kingdom, SA1 3LW

2. Personal Data We Collect

When you visit or use our website, we may collect and process the following types of personal data:

Contact Information: When you subscribe to our newsletter, participate in surveys, or sign up for any of our services, you may provide us with your name, email address, phone number, and other relevant contact information.
Account Data: When you create an account, we may collect your username, password, and other related information necessary for account management.
Payment Data: If you make a purchase on our website, we may collect your payment details, billing address, and transaction history.
Usage Data: We automatically collect data about your usage of our website, such as your IP address, browser type, device information, referring website, pages visited, and the duration of your visit.
Cookies: We use cookies and similar technologies to track your preferences, enhance your user experience, and analyse website performance. You can manage your cookie preferences through your browser settings.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

a. To provide, maintain, and improve our website and services.

b. To communicate with you, respond to inquiries, and send newsletters, updates, and promotional materials.

c. To personalise your user experience and deliver relevant content.

d. To process transactions and maintain records of your purchases.

e. To ensure website security and prevent fraudulent activities.

f. To comply with legal requirements and defend our legal rights.

4. Legal Basis for Processing Your Personal Data

We process your personal data based on one or more of the following legal grounds:

a. Consent: Where you have given us your explicit consent, such as subscribing to our newsletter.

b. Contractual Obligations: When it is necessary for the performance of a contract, such as delivering services you have requested.

c. Legal Obligations: When we are required to process your personal data to comply with legal or regulatory obligations.

d. Legitimate Interests: When it is necessary for our legitimate business interests, while ensuring your rights and interests are protected.

5. Disclosure of Your Personal Data

We may share your personal data with the following parties:

a. Service Providers: We may engage third-party service providers for functions such as payment processing, marketing, analytics, and website maintenance. These service providers will only have access to your personal data as necessary for performing their functions and are obligated to protect your data under GDPR.

b. Legal and Regulatory Authorities: We may disclose your personal data when required by law, court order, or requested by government authorities.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new entity.

d. Other Business Hub members: If you have selected to have your personal and contact information accessible to other Business Hub members.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal requirements, and protect our legitimate interests. When your personal data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures may include encryption, secure servers, and access controls. While we strive to protect your personal data, we cannot guarantee its absolute security. In case of a data breach, we will promptly notify the relevant authorities and affected users as required by law.

8. Your Rights under GDPR

As a data subject, you have certain rights under GDPR, including:

a. The right to be informed about the collection and use of your personal data.

b. The right to access your personal data and receive a copy of it.

c. The right to rectify any inaccurate or incomplete personal data.

d. The right to request erasure of your personal data when it is no longer needed.

e. The right to restrict or object to the processing of your personal data in certain circumstances.

f. The right to data portability, allowing you to receive your personal data in a structured, commonly used format and transmit it to another data controller.

g. The right to withdraw your consent to processing your personal data at any time, where consent is the legal basis for the processing.

To exercise any of these rights, please contact our Data Protection Officer at amy@tsbm.uk. Please note that we may require you to provide identification to verify your request.

9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not cover the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data protection practices or relevant laws. We will notify you of any significant changes by posting an updated version on our website with a revised "Last Updated" date. Your continued use of our website after the effective date of any changes signifies your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer at:

Email: amy@tsbm.uk Address: Floor 10 Suite C, Floor 10, Princess Way, Swansea, United Kingdom, SA1 3LW